Labor and Delivery nurses were awarded a team DAISY Award for the care and compassion they showed to a patient during a difficult delivery process.
Tracey Williams, MSN, FNP, director of OB Women’s Services, explained that she recently received a letter from Love Basket Adoptions agency, expressing their gratitude for the kindness and compassion shown by OB staff during a recent delivery.
“Love Basket specifically mentioned Kylie Mathewson, Brittany Durrer, Mallory Machen, and Linda Robles and shared how much they appreciated the care these nurses provided their client,” Williams said. “Kylie and Brittany supported the young woman all day during her labor and when the young woman and her mother were about to give up, Kylie and Brittany supported them both in a manner that kept them from giving up. While they were prepared for a cesarean delivery, Kylie and Brittany coached the patient through a vaginal delivery. Kylie and Brittany both understood that the patient will never forget the baby she gave up, but now this young woman will not have to live with the physical reminder on her body each day.”
Williams explained that Mathewson and Durrer both stayed beyond their shifts that day to support the patient through the entire delivery process. After the patient delivered, Machen and Robles, who were the night shift nurses, stepped in and continued to provide compassionate and supportive care to the patient and her family during the difficult time.
“These nurses impacted the care and outcome for my client and forever will be remembered,” the letter from Love Basket stated.
The DAISY Award is an international program that rewards and celebrates the extraordinary clinical skill and compassionate care given by nurses every day.
The not-for-profit DAISY foundation is based in California and was established by family members of a 33-year-old man who died in 1999 from complications from an autoimmune disease. The care he and his family received from nurses while he was ill inspired the DAISY Award, thanking nurses for making a profound difference in the lives of their patients and patient families.
Nominate your nurse for going above and beyond. Nomination forms can be found at any CoxHealth location or online at CoxHealth.com under the Patients and Visitors tab.