Wednesday, October 24, 2012

Four leading not-for-profit health systems announce formal relationship to improve patient care, reduce health costs

For immediate release
Oct. 24, 2012

Springfield, Mo. -- CoxHealth of Springfield, Mo., BJC HealthCare of St. Louis, Mo., Memorial Health System of Springfield, Ill., and Saint Luke’s Health System of Kansas City, Mo., today announced they have partnered together to create the BJC Collaborative. This new, multi-system Collaborative has been formed to achieve even higher quality care for the patients served by these health care organizations. 

With a footprint of 4,821 hospital beds spanning Missouri, Illinois and Kansas, and combined annual revenues of almost $7 billion, the members of the BJC Collaborative will focus on achieving savings; deploying clinical programs and services to improve access to and quality of health care for patients; lowering health care costs; and creating additional efficiencies that will be beneficial to patients and the communities served by the member organizations. 

Steven Edwards, President and CEO of CoxHealth, says the Collaborative will build upon the strengths of the four institutions. “The strength of our collaboration is in building upon the expertise of each member,” says Edwards. “Together we are stronger, and the benefits will be experienced by our patients in greater quality and safety, highly trained professionals and cost-effective care.” 

CoxHealth is Springfield, Missouri’s only locally owned, not-for-profit health system. It is accredited by The Joint Commission, distinguished as one of the nation’s Top 100 Integrated Health Care Systems (2006 – 2012), and recognized as a U.S. News and World Report Best Regional hospital. In FY 2011, CoxHealth provided more than $122 million in community benefit to serve the unmet needs of the community. Established in 1906, CoxHealth serves more than 900,000 people in a 25-county service area in southwest Missouri and northwest Arkansas, offering a comprehensive array of primary and specialty care including four hospitals and more than 65 clinics in 20 communities. The health system includes Oxford HealthCare (routinely the nation’s second largest hospital-based home health agency), Home Parenteral Services (home infusion therapy), CoxHealth Foundation, Cox College, Cox HealthPlans and more.

BJC HealthCare is a 13-hospital system with urban, suburban and rural hospitals serving eastern Missouri and southern Illinois. With nationally recognized adult and pediatric teaching hospitals affiliated with the Washington University School of Medicine, 28,000 employees, approximately 275 employed physicians, as well as behavioral health, corporate, home and community health services, BJC is among the largest non-profit health care organizations in the country. 

Memorial Health System is a three-hospital, non-profit health care organization serving Illinois patients in a 40-county region. With a teaching hospital affiliated with Southern Illinois University School of Medicine, two critical access hospitals, 6,000 employees, 75 employed physicians and mid-level providers, behavioral health and home services, Memorial Health System is the largest private employer in the greater Springfield area. 

Saint Luke’s Health System is the largest non-profit health care provider in the Kansas City metropolitan area. The system consists of 11 area hospitals and several primary and specialty care practices, and provides a range of inpatient, outpatient, and home care services. It has 9,700 employees and 318 employed physicians. Affiliated with the University of Missouri – Kansas City School of Medicine, Saint Luke’s is renowned for its programs in heart and stroke care, national honors including the Malcolm Baldrige National Quality Award, and consistent top rankings for high-quality health care by Kansas City consumers. Founded in 1882 as a faith-based, not-for-profit organization, Saint Luke’s Health System’s mission includes a commitment to the highest levels of excellence in health care and the advancement of medical research and education. 

The four systems that are part of this new Collaborative are leaders in their regions and have entered into this new relationship with a commitment to doing what is best for their patients. The Collaborative is buoyed by the tenets of the Patient Protection and Affordable Care Act that encourage partnerships and innovation to improve patient outcomes and reduce health care costs. Its members believe they are well positioned to work together to achieve economies of scale, learn from each other and share best practices that will ultimately lead to better patient outcomes, improve health care access and lower costs.

“This is a good day for BJC and a great day for patients served by each of our hospitals,” said Steven Lipstein, President and CEO of BJC HealthCare and Board Chairman of the Collaborative. “We are embarking on an innovative journey to work across systems and states in ways that have not been done before. We are confident that being able to learn from others and share what we know will be beneficial to all of our patients.” 

“The organizations in the BJC Collaborative share common values and a commitment to be national leaders for excellence in patient care,” said Edgar J. Curtis, President and CEO of Memorial Health System. “Through this collaborative, we will work together to treat more patients, lower our costs and deliver higher quality care. The BJC Collaborative will create many opportunities for us to grow and learn from one another.”

Melinda L. Estes, MD, President and CEO of Saint Luke’s Health System, says the Collaborative will provide numerous benefits for patients, staff and the communities served by Saint Luke’s. “This collaborative provides a unique opportunity for these leading regional health systems to leverage our combined knowledge and resources to ensure we continue to provide exceptional care for the communities we serve,” said Dr. Estes. “Because we share similar missions, we can work together to maximize value for our patients and expand the ways we deliver care.” Dr. Estes also serves as Vice-Chair of the Board for the Collaborative.

Opportunities that may be explored by the Collaborative include:

· Population Health Management – developing and sharing population health information & assessment, physician recruitment & engagement strategies, and accountable care organization & medical home development 

· Clinical and Service Quality – sharing best practices for performance improvement, 
staff development and training - including e-learning, management & leadership development, clinical skills training, clinical decision support, safety event reporting, and emergency preparedness 

· Capital Asset Management – expanding supply chain relationships, facilities design, clinical engineering, technology evaluation, energy conservation and facilities management 

· Financial Services – best practice sharing for capital resource analysis, treasury operations, revenue cycle, managed care contracting, business intelligence and actuarial expertise 

· Information Systems and Technology – sharing best practices for achieving Meaningful Use of Health IT, data center management, data warehousing, software applications, hardware configurations & emerging technologies, and data security & patient confidentiality. 

Working together on these and other initiatives that are imperative to achieving better patient outcomes and lower costs, the Collaborative will bring sustainable advantages for patients and families that can be replicated by systems across the country. 

Media inquires may be directed to: 

June Fowler at BJC HealthCare,, 314-286-2114 

Laurie Duff at CoxHealth,, 417-269-3070 

Ed McDowall at Memorial Health System,, 217-788-4265 

Kerry O’Connor at Saint Luke’s Health System,, 816-932-8646 

BJC Collaborative Q and A 

1. Why these four organizations? 

Answer: BJC, Cox, Memorial and Saint Luke’s are the leading and largest not-for-profit health systems in their respective regions. The territories they serve are adjacent, largely within the contiguous states of Illinois, Missouri and Kansas, but do not overlap. Each system brings a strong commitment to its unique mission and its local community, and all four systems are highly regarded for clinical quality, patient service, and responsible financial stewardship. 

All four systems have boards of trustees that are proactively anticipating the changes to come in American health care. We recognize that medical science and technology is advancing rapidly, making it more and more difficult for smaller health care organizations to keep pace. We anticipate that new payment models, such as accountable care organizations or specialty care bundles or other innovative approaches, will require higher levels of care coordination, sizable investments in information systems, and greater assumption of financial risk. All hospitals will be challenged in the years ahead to improve their outcomes and quality, while reducing the cost of medical care. 

These four systems have a history of creating larger clinical platforms that involve bringing previously independent hospitals together for the benefit of their respective communities. Together, these systems can achieve scale, a diverse and comprehensive offering of health care programs and services, and a focus on the population health in Southern Illinois, Missouri and Eastern Kansas that few other system groupings could replicate. 

2. Is this the first step toward merger? 

Answer: The four systems have not discussed merger. The new Collaborative signals a commitment to working together – under a structure that allows each member to maintain its unique identity, to preserve its independence, to serve the health care needs of their local communities - while at the same time, deriving both the quality-of-care and financial benefits that come from being part of a larger collaborative enterprise, enabling the four systems to share services, costs and best practices. 

3. Will there be leadership changes? 

Answer: No. Each system will continue to operate independently, with local governance and local leadership teams as presently constituted. Initially, the Collaborative will not have employees or a physical location. The CEO of each system and a representative of each system’s board will serve as the voting members of the board of directors of the Collaborative. The work of the Collaborative will be conducted through “operating committees.” Members of each system’s leadership team will be called upon to serve on these committees, bringing to the effort their unique expertise in areas of shared endeavor. 

4. How will health system employees be affected by this collaborative? 

Answer: Initially, the work of the Collaborative will be transparent to patients, families and the people who take care of them. The early years will be devoted to capturing opportunities to reduce or share costs in areas such as supplies, energy management, contracted services, equipment purchasing and maintenance, and information technology hardware and infrastructure. We will convene leadership roundtables to share best practices in areas such as regulatory compliance and employee lifelong learning and professional development. We will work together to find new approaches to improving patient care and service and making our hospitals even safer places to receive medical care. 

5. How will physicians be affected? 

Answer: Physicians from among the medical staffs at the four health systems who want to collaborate in the development of clinical programs and services will be encouraged to do so, and will be supported by the Collaborative. Importantly, the granting of medical staff credentials continues to be under the purview of each hospital’s board of trustees. 

6. Exactly how will this collaboration lead to better patient care? Reduced costs? 

Answer: Each of the four health systems has achieved superior quality scores in a number of clinical service areas. Comparing different approaches and measuring patient-specific outcomes will help us determine what works best and for whom. While BJC may have coined the phrase, each system is equally committed to “Making Medicine Better.” 

The four systems already have a proven track record of working together as members of VHA, Inc. VHA, and its group purchasing organization, Novation, have already afforded these four systems numerous cost reduction opportunities. The idea is to expand the list of what we can purchase together, what we can develop together, and what we can implement together to realize even greater economies of scale and improvements in service. 

7. Are you creating a new, combined purchasing organization? 

Answer: No. All four systems are presently members of VHA, and three of the four (excluding BJC) are owners of Mid-America Service Solutions, Inc. However, to the extent that the four systems can adopt standards for certain products, supplies, and equipment – and coordinate the timing of these purchases – there may well be additional opportunity for savings. Examples of opportunities to be explored could be food purchases or data center back-up services. We are already working on a list. 

8. What does this mean for BJC’s relationship with the Washington University School of Medicine? 

Answer: Each of the four systems involved have affiliations with Schools of Medicine: BJC with Washington University, CoxHealth with the University of Missouri-Columbia, Memorial Health System with Southern Illinois University, and Saint Luke’s with the University of Missouri-Kansas City. Our shared commitment to academic medicine and to education in the health professions 
is one of the key reasons we have selected one another as partners in this Collaborative. The Collaborative does not change any of these medical school affiliations. 

9. What does this mean for CoxHealth’s relationship with the University of Missouri-Columbia? 

Answer: Same answer as #8 above. 

10. What does this mean for Memorial Health System’s relationship with Southern Illinois University School of Medicine? 

Answer: Same answer as #8 above. 

11. What does this mean for Saint Luke’s Health System’s relationship with the University of Missouri-Kansas City? 

Answer: Same answer as #8 above. 

12. Will you have one EMR platform? 

Answer: Not for a very long time. Each of the four health systems has already made a sizable investment in different software applications that in the aggregate, make up an electronic medical record and allow each of the systems to qualify as a meaningful user of health information technology as defined by the federal government. However, over time, it is quite possible that as we need to replace existing hardware configurations, or upgrade communications systems and data centers, or replace technology platforms, we may migrate to common solutions for mutual benefit. 

13. Will telemedicine be a part of this collaborative? 

Answer: It is too early to identify which clinical programs and services have the greatest potential to benefit from our Collaborative. We will consult with clinicians at each of our respective systems, identify gaps in knowledge or service offerings, and then we will explore how best to meet each other’s needs. 

14. Can others join the Collaborative? 

Answer: Initially, we plan to spend our time working among these four health systems. In time, if we are successful together, others may benefit from what we have established. 

15. Does this mean CoxHealth will not be partnering with any other health systems in the future? 

Answer: CoxHealth will continue to have business relationships with other organizations. However, we are committed to working through this Collaborative in the priority areas we have identified to reduce costs, share best practices and improve quality. 

Monday, October 22, 2012

CoxHealth announces new alignment with Cerner to enhance delivery capabilities

News Release
Oct. 22, 2012

CoxHealth and Cerner have formed a strategic alignment, Si3 - The Star Initiative for Information Innovation – dedicated to transforming health information in our region, enhancing clinical processes and health care delivery capabilities, and positioning the health system for future growth and advancement.

Since 1997, CoxHealth and Cerner have partnered to implement clinical information systems, improve patient outcomes, and transform health care delivery through the use of the Cerner Millennium system. The new alignment will allow CoxHealth to rapidly advance its health care system, and deploy new capabilities to optimize resources, achieve efficiencies and cost savings. Cerner will assume operational and administrative responsibilities for the CoxHealth information technology environment via its Cerner ITWorksSM solutions and services, including remote hosting, monitoring and system performance capabilities. These capabilities will protect CoxHealth’s electronic health data, while ensuring high availability of systems.

“CoxHealth is excited to partner with Cerner on the Si3 strategic initiative for our community. Our collaboration will enable us to leap frog forward with advancement and innovation in our use of electronic health records (EHRs),” said Steven D. Edwards, president and CEO. “Through the Cerner alignment, CoxHealth will rapidly enhance its systems and processes to propel the organization’s capabilities for delivering value to patients.”

Clinician and patient benefits include:

• Improved quality of care through broader access to more complete cross-continuum health record information electronically;

• Integrated flow of data from medical devices directly into the electronic health record for contextual access to all clinical information;

• Increased efficiencies and streamlined workflows;

• Increased system speed, usability, and uptime, including increased first contact resolution with an enhanced help desk.

The strategic alignment positions CoxHealth for future growth within the region. With increased access to staffing and training, greater flexibility of skills and resources, and an Information Technology talent pool better poised to expand with the growing needs of the health system.

“Additionally, the effort will lay the foundation for CoxHealth to manage health care across the entire community. This will enable the community to proactively manage their health together with their care providers through electronic health records,” said Jake McWay, senior vice president and chief financial officer. “The alignment will emphasize a model of care that puts the patient at the center and ultimately builds efficiency, effectiveness and technological advancements of the CoxHealth system, while lowering the overall cost.”

Frequently Asked Questions 

Q: What is the Star Initiative for Information & Innovation (Si3)?

A: CoxHealth and Cerner have created a strategic alignment (Si3) to enhance the delivery of Health & Care through the innovative use of health care information and technology. Si3 will enable CoxHealth to advance the delivery of safe, secure and quality care using enriched clinical systems functionality, empower clinicians with the latest technological innovations and provide highly available health information systems to support optimal patient outcomes.

With the growing demands of health care, CoxHealth’s strategic direction is to continue to invest in key areas to stay ahead of the curve. The strategic alignment with Cerner will position CoxHealth for future growth within the community. It will increase access to staffing and training, drive greater flexibility of skills and resources, and position the talent pool to expand with the growing needs of CoxHealth.

Q: How will the Si3 partnership help improve health care for the community of Springfield and serve as a model for other communities?

A: The Si3 partnership will lay the foundation for CoxHealth to manage health care across the entire community, enabling the community to proactively manage their health together with their care providers through electronic health records. The alignment will emphasize a model of care that puts the patient at the center and ultimately builds efficiency, effectiveness and technological advancements of the CoxHealth operation.

The systems and support functions for clinicians and patients at CoxHealth will be a central focus, as we work to further “meaningful use” for federal government-mandated IT compliance requirements for electronic health records. At the same time, this alignment will optimize hospital, clinic and pharmacy workflows, patient scheduling and other operating efficiencies; and provide an improved digital infrastructure that connects all of the care system. With this new alignment, we commit to a significant improved delivery of IT systems.

Q: How will the partnership between CoxHealth and Cerner work?

A: With this partnership the Cerner and CoxHealth organizations become linked within Si3 utilizing tightly integrated strategies, goals and objectives. Si3 will bring members of the CoxHealth Information Technology staff to Cerner with the goal of providing the community enhanced health care IT delivery capabilities utilizing the best attributes that both CoxHealth and Cerner can provide.

Q: Will any jobs change with this arrangement?

A: Si3 will bring current members of the CoxHealth IT staff (143 employees) to Cerner, providing them with additional opportunities for career growth, training and advancement. We anticipate that Si3 will aid the local economy with increased job opportunities.

Q: How will the arrangement impact clinicians at CoxHealth?

A: Information technology continues to play an increasingly essential role in the practice of medicine. Si3 will promote innovation and optimization in clinical practice within the health system’s clinics, hospital, laboratories and diagnostic centers. This new alignment will advance the way health care is delivered with access to real-time information that enhances patient outcomes through evidence-based medicine, and creating efficiencies for health professionals by automating workflows.

Q: How will the CoxHealth – Cerner alignment benefit Skaggs?

A: CoxHealth’s partnership with Skaggs stipulates that the IT platforms will be integrated to maximize efficiencies and provide for the seamless delivery of health care. The CoxHealth-Cerner alignment will assist in this transition. The timeline for this transition has not been established, but will move at a reasonable pace that is appropriate for Skaggs.

About CoxHealth

CoxHealth is Springfield’s only locally owned, not-for-profit health system. It is accredited by The Joint Commission, distinguished as one of the nation’s Top 100 Integrated Healthcare Systems (2006-2012), and recognized as a U.S. News and World Report Best Regional Hospital. In FY 2011, CoxHealth provided more than $122 million in community benefit to serve the unmet needs of our friends and neighbors. Established in 1906, CoxHealth serves more than 900,000 people in a 25-county service area in southwest Missouri and northwest Arkansas, offering a comprehensive array of primary and specialty care including four hospitals and more than 65 clinics in 20 communities. The health system includes Oxford HealthCare (routinely the nation’s second largest hospital based home health agency), Home Parenteral Services (home infusion therapy), CoxHealth Foundation, Cox College, Cox HealthPlans and more.

CoxHealth Media Contact: Stacy Fender, Media Relations Coordinator, 417/269-4113,

About Cerner 

Cerner is contributing to the systemic change of health and care delivery. For more than 30 years Cerner has been executing its vision to make health care safer and more efficient. We started with the foundation of digitizing paper processes and now offer the most comprehensive array of information software, professional services, medical device integration, remote hosting and employer health and wellness services. Cerner systems are used by everyone from individual consumers, to single-doctor practices, hospitals, employers and entire countries. Taking what we’ve learned over more than three decades, Cerner is building on the knowledge that is in the system to support evidence-based clinical decisions, prevent medical errors and empower patients in their care.

Cerner® solutions are licensed by approximately 9,300 facilities around the world, including more than 2,650 hospitals; 3,750 physician practices covering more than 40,000 physicians; 500 ambulatory facilities, such as laboratories, ambulatory centers, cardiac facilities, radiology clinics and surgery centers; 800 home health facilities; 40 employer sites and 1,600 retail pharmacies.

Certain trademarks, service marks and logos (collectively, the “Marks”) set forth herein are owned by Cerner Corporation and/or its subsidiaries in the United States and certain other countries throughout the world. All other non-Cerner Marks are the property of their respective owners. Nasdaq: CERN. For more information about Cerner, please visit, Twitter, Facebook and YouTube.

Cerner Media Contact: Megan Moriarty, (816) 888-2470,

Cerner Investors Contact: Allan Kells, (816) 201-2445,

Friday, October 12, 2012

Halloween-themed Trivia Night to benefit Cox College

The CoxHealth Foundation will hold a Halloween-themed Trivia Night event Friday, Oct. 26, at the Knights of Columbus Hall, 2340 W. Grand, in Springfield. 

Proceeds from the event will benefit The CoxHealth Foundation’s Cox College of Nursing Fund. This fund helps the college provide students with the technology and educational resources they need to be successful as they pursue careers in health care. 

This fun team trivia event will be emceed by KY3’s Paul Adler and Maria Neider. The event will include a silent auction, a 50/50 raffle, prizes for the best costume/best theme table and more. 

Doors open at 6 p.m. and play starts at 6:30. Registration fee is $80 for a team of eight, and online registration is available at For more information, contact the CoxHealth Foundation at 269-7150. This is a popular event, and tables sell out quickly.

Monday, October 1, 2012

At CoxHealth, 'Best' is how we roll!

Keep an eye out in Springfield: Our streets are about to get more colorful! Festive “Best Hospitals” graphics will soon appear on three CU buses, each featuring CoxHealth employees and physicians from the five specialties recognized as “high performing” by U.S. News & World Report.