Cox Air Care was recently notified by the Commission on Accreditation of Medical Transport Systems (CAMTS) that the program has been fully accredited for another three years. Air Care has been CAMTS accredited since 2001, and was the first flight program in Springfield to earn accreditation. CAMTS is a non-profit organization dedicated to improving the quality and safety of medical transport services.
“It’s a validation of what we’re doing,” says Susan Crum, program director. She says having their program reviewed by others in the industry is invaluable. “They offer constructive criticism, and look at all aspects of our program, from our quality of care and safety to the education and training of our staff, our dispatch center and even our facilities. They are very thorough.”
Crum says the Air Care staff began the CAMTS reaccreditation process back in the fall, working their way through a 125-page manual of standards. The process identified their strengths and their opportunities for improvement ahead of a site visit by CAMTS reviewers in May. “It’s a fairly intensive process, much like any other accreditation process,” she says.
“We felt that the review process went well, and that there were no outstanding issues to prevent our accreditation,” Crum says. “But we had to wait until the CAMTS board met earlier this month before we received the final accreditation results.”
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