Labor and Delivery nurses were awarded a team DAISY Award
for the care and compassion they showed to a patient during a difficult
delivery process.
Tracey Williams, MSN, FNP, director of OB Women’s Services,
explained that she recently received a letter from Love Basket Adoptions
agency, expressing their gratitude for the kindness and compassion shown by OB
staff during a recent delivery.
“Love Basket specifically mentioned Kylie Mathewson,
Brittany Durrer, Mallory Machen, and Linda Robles and shared how much they
appreciated the care these nurses provided their client,” Williams said. “Kylie
and Brittany supported the young woman all day during her labor and when the
young woman and her mother were about to give up, Kylie and Brittany supported
them both in a manner that kept them from giving up. While they were prepared
for a cesarean delivery, Kylie and Brittany coached the patient through a
vaginal delivery. Kylie and Brittany both understood that the patient will
never forget the baby she gave up, but now this young woman will not have to
live with the physical reminder on her body each day.”
Williams explained that Mathewson and Durrer both stayed
beyond their shifts that day to support the patient through the entire delivery
process. After the patient delivered, Machen and Robles, who were the night
shift nurses, stepped in and continued to provide compassionate and supportive
care to the patient and her family during the difficult time.
“These nurses impacted the care and outcome for my client
and forever will be remembered,” the letter from Love Basket stated.
The DAISY Award is an international program that rewards and
celebrates the extraordinary clinical skill and compassionate care given by
nurses every day.
The not-for-profit DAISY foundation is based in California
and was established by family members of a 33-year-old man who died in 1999
from complications from an autoimmune disease. The care he and his family
received from nurses while he was ill inspired the DAISY Award, thanking nurses
for making a profound difference in the lives of their patients and patient
families.
Nominate your nurse for going above and beyond. Nomination
forms can be found at any CoxHealth location or online at CoxHealth.com under
the Patients and Visitors tab.