Fifty employees, from entry level to leadership, pitched their ideas for improvement. After two days and a final “shark tank”-style presentation, three ideas were selected for further discussion.
The event, held at Missouri State University's eFactory in downtown Springfield, offered participants a chance to brainstorm ideas and have a voice in big-picture changes coming in CoxHealth’s future.
While the details are still in the works and under wraps, the winning teams and their ideas include:
1st place: Expanded Convenient Care Pharmacy services
Mary Ann Bennett
Justin Hance
Lisa Alexander
Carla DeSilva-Carver
Christine Tibbs
Jeff Hawkins
2nd place: New idea for expanding
laboratory services
Josh Ang
Ben Morris
Vicki Barone
Amanda Ritter
3rd place: New approaches for Chronic Care
Management
Nikki Washeck
Tyson Reed
Eric Cantrell
Jim Waring
Tracy Mitchell
Robb Woodruff
The winning teams will be recognized at CoxHealth’s Employee Recognition Banquet in April. Be watching for a special look inside the Innovation Accelerator experience in the April issue of CoxHealth Connection.
The two-day event was the first of its kind at The eFactory: It was designed to encourage the health care system’s employees to innovate ways to work more efficiently and effectively.
“At CoxHealth, we’re intentionally looking at how we can do things differently. But not just to be different – to be better,” says Scott Rogers, CoxHealth’s system director for Performance Integration and Innovation. “This event gives us the chance to think outside the box and really develop ideas that bring our organization to the next level.”
Employees applied for the event, after which 50 were selected to participate. Those people were given one minute to present their best idea for innovative improvement.
After that, the participants selected 5-7 of the top ideas to workshop with the help of local business coaches, all of whom are members of the CoxHealth Board of Directors:
Rob Fulp, President and CEO of Springfield First Community Bank
Dennis Heim, Partner with Heim Young & Associates
Jeff Tynes, J.D., President and CEO of SGC Foodservice
Kurt Hellweg, CEO of International Dehydrated Foods and American Dehydrated Foods
Jim Hutcheson, President of Jim Hutcheson Realtors, Inc.
Bob McDowell, Owner of McDowell Consulting LLC
Chuck Chalender, Agent with American Family Insurance
On Tuesday, each group presented their idea to CoxHealth leadership including Steve Edwards (President and CEO), Jake McWay (Senior Vice President and CFO), Charity Elmer, J.D., (Senior Vice President and General Counsel) and Ron Prenger (Senior Vice President and CHO).
They were joined by Joe Turner, J.D., president and CEO of Great Southern Bank and chairman of the CoxHealth Board of Directors, and Jack Prim, CEO of Jack Henry & Associates, who is also a member of the CoxHealth Board of Directors.
“We hope that this event launches a new, out-of-the-box way of thinking at CoxHealth,” says Rogers. “One of our goals is to always improve, and the results of this event will offer a new way to do that.”
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